Shipping policy
PLEASE NOTE
The prices given on product pages are inclusive of statutory value-added tax (VAT) and other price components.
*Please be patient and track your shipping via the appropriate website provided once your parcel is dispatched. We are not responsible for delays in transit.* Once the package is marked as ‘delivered’ on the tracking page, we are not responsible for misplaced or stolen packages.
If parcel is stolen, please contact the mail theft department of the shipping company (postal system or courier) for further directions. We are not responsible for mail theft or vandalism.
Orders provided with an incorrect address will be charged an additional shipping fee to cover the cost of resending the parcel if the correct address is not provided before dispatch.
The shipping costs are calculated in during the basket process and reconfirmed on the order page. They are dependent on the size of the product and the country it will be delivered to.
Allow me 2-3 days to package your painting securely.
All orders are sent by insured DHL or UPS package with tracking number.
Note to shipping abroad
Shipping is always from Germany. For deliveries from Germany to countries outside the EU customs territory, customs duties, taxes and fees may apply that are not included in the basic price shown.
Delivery Times
Please note that due to the pandemic and war in Ukraine shipping procedures and speed may be altered. We are not responsible for any delays. Especially orders outside the EU customs territory may take several weeks to arrive! For information on expected transit times, please contact me.
Informations about payment methods
- PayPal
- Visa
- Mastercard
- Maestro
- American Express
- Apple Pay
- Google Pay
- Ideal
- Klarna
- Giropay
- Bancontact
- Payment in advance
According to Section 19 Paragraph 1 on the Sales Tax Act, no sales tax is charged.